Privacy

Privacy and Cookie Policy

Last updated: 30 September 2026. This policy applies to the website www.paxmonteur.nl and all of our services. PaxMonteur.nl is part of ABT Allround (KVK 97959138, VAT ID NL005298941B42). We process your data in accordance with the General Data Protection Regulation (GDPR).

Which data do we process?

We process data that you give us yourself, via the request form, by email, WhatsApp or phone:

Name, email address and postcode, and optionally your phone number (and address when scheduling an assembly)
Your request: an order list, photo, screenshot or PDF, and optionally a design code or link
Any notes you add yourself
Our messages and appointments with you, and invoicing details

Why do we process this data?

We use your data to:

Prepare a quote and send it to you
Contact you about your request and the appointment
Carry out the assembly and invoice you
Comply with legal obligations, such as tax records

Reading your order list with AI

If you upload an order list, screenshot or PDF, we have the products read from it by an AI service (Claude by Anthropic). This lets us prepare a price faster. We only send your file, your design code and the notes you added yourself. We do not send your name, phone number or email address. One of our team always checks the result before you receive a price.

Anthropic processes this data as a processor, solely to carry out this reading. Processing may take place outside the European Economic Area, with appropriate safeguards. Please do not include any data in your order list that you do not want to share with us.

Who do we share data with?

We only share your data with parties we need to deliver our service and with whom we have agreements on data processing. These are our hosting provider (for the website and email), the AI service mentioned above, Meta (WhatsApp) if you contact us via WhatsApp or we reply to you via WhatsApp, and Trustindex, which displays a certificate and review badge on our website. When this loads, Trustindex receives your IP address. For analytics and advertising we use the services listed below under cookies. We do not sell your data.

How long do we keep data?

Files you upload (order lists, photos, PDFs): a maximum of 30 days, after which they are deleted automatically
Data from your request: a maximum of 12 months, unless a longer retention period is legally required
Invoices and accounting records: for as long as the law requires (seven years for tax purposes)

Security

Files you upload are stored outside the public part of our website and are only accessible to us. The site runs over a secure connection (HTTPS). We take appropriate measures against loss, misuse and unauthorised access.

Cookies and analytics tools

Our website uses cookies and analytics tools to function properly, measure conversions and analyse how the website is used. Data may be shared with the following parties:

On your first visit we show a cookie banner where you can set your preferences. We only place analytics and advertising cookies with your consent. You can change your choice at any time or delete cookies via your browser settings.

Functional cookies: make sure the website works well and quickly
Google Analytics 4: collects anonymised data about the use of our website, such as page views, clicks and submitted forms
Google Ads: measures ad performance and records conversions, such as clicks on contact buttons or submitted requests
Enhanced conversions (Google Ads): if you submit the quote form and have accepted advertising cookies, we share your email address and phone number with Google in encrypted (hashed) form. Google only uses this to measure whether an ad led to a request
Microsoft Clarity: records anonymised sessions (such as scrolling and click behaviour) to improve the website; sensitive content is masked automatically
Microsoft Advertising (Bing Ads): records visits from Microsoft ads for optimisation and conversion measurement
Trustindex: displays a certificate and review badge and may use its own technologies to do so (see the Trustindex privacy policy)

Your rights

You have the right to access, correct or delete your data, to object to processing, or to have your data transferred. Email us at info@paxmonteur.nl. We will respond within four weeks at the latest. If you disagree with our approach, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact details

PaxMonteur.nl, part of ABT Allround
KVK: 97959138 · VAT ID: NL005298941B42
Email: info@paxmonteur.nl
Phone: 085-060 2100